Frequently Asked Questions
- All of our units are required to have constant adult supervision. Fly Times does not provide staff for supervision. Please be aware that this is very important for all of our equipment and especially with our larger inflatables (Dual lane slide, and 52' Obstacle course, Leaps & Bounds Obstacle Course - MUST have someone watching and limiting users on the unit at all times while it is in use)
- Weather is anything but predictable, that's why if the weather is not cooperating on the day of your booking (rain, or wind exceeding 30 km/hr) if an indoor location is not an option we will cancel at NO CHARGE. We cannot set up if it is unsafe for the users or our equipment.
- We do not collect a reservation fee. However we prefer payment to be made at or during pick up, or before set up for the event. We accept cash, cheque, and e transfer
- Please double check \ measure your area ahead of time to make sure the bouncer will fit. Including height. A minimum of 2' clearance is required on all sides of the unit. See rules sheet or unit descriptions for bouncer size. Extra clearance is needed for blowers, children to get on and off the bouncer, as well as for insurance purposes.
- We will make ourselves available to deliver whenever possible if needed, or make flexible arrangements with you for pick up and drop off. Setup, take down and pick-up charges within Humboldt and near by are $20.00 There will be mileage charges for out of town. Contact us for more information. Pick up and drop off from us are always an option to save mileage costs for yourself. A truck box is best for our smaller units. Check with us for options on the larger units.
- Delivery a distance of over 60 kms from Humboldt will be dependent on *dates/staff availability and *number of units rented.
- Bounce houses need to be set up on a level or mostly level surface. It should be set up on grassy area if possible. They can also be set up on asphalt or cement driveways. In that case the bounce unit will be secured with sandbags.
- Surface must be clean of debris (sticks, stones, mud etc), tree roots, or pet waste. Make sure there are no underground sprinkler lines. ADVISE OF UNDERGROUND SPRINKLERS LOCATIONS BEFORE SET UP
- Bouncers CAN NOT be set up on gravel, or other loose, sharp, or potentially damaging surface.
- Our bouncers require 1 or more standard 110 household outlets on separate circuits. Each blower draws 13 amps at start up. Bouncers with more than one blower will require 2 separate circuits to run. Do not plug anything else into the same outlet the bouncer is using.
- We have 1- 9000W generator available to rent with our bouncers if required. It will run up to 3 blowers. Rent for the Generator is $50/day + $10/hr for gas.
- We will clean/sanitize our equipment as long as it is general cleaning. If excessive cleaning is needed, a cleaning charge of $50 minimum will be required.